Medical Secretary
Medical Secretary @ Holt Medical Practice, North Norfolk
£12.25 – £14.00 per hour (depending on experience)
Permanent full time hours available
The Role
We are looking for a friendly, hardworking, and enthusiastic Secretary to join our Medical Secretary team.
The main responsibilities of the post-holder will be to provide general secretarial support to the doctors and will involve word-processing and audio-typing along with coding of diagnosis, procedures and results.
The Surgery
We are a large practice with 14,500 patients and 7 GP Partners. We have a strong multi-disciplinary clinical team and large experienced administration team. Our main site at Holt is a modern, airy, purpose-built Surgery with a hybrid Pharmacy adjoining it. Although busy, we are a relaxed, welcoming and harmonious Practice.
Main duties include
- To provide an efficient audio, copy typing and word processing service for GPs as required. This includes the typing of letters, reports, patient referrals, in an accurate manner.
- Checking for daily dictations
- Checking Task list for new referrals and those awaiting results or reports
- Checking workflow and processing incoming letters
- Checking eRS worklist for rejections and redirections and deal with all related queries from patients and hospitals.
- To receive incoming and initiate outgoing telephone calls to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
- Liaising with the hospitals and secondary care about patient appointment and test result queries.
- Dealing with queries raised by Doctors, Practice Manager, and Patients.
- To maintain patient health records.
- Filing of clinical correspondence into the clinical system (Emis web)
- Annotating documents for the clinicians and workflow
- Coding of diagnosis, procedures and results
- Administrative task requests by external health care providers (e.g. onward referral, repeat tests, etc)
About the Candidate:
- Excellent computer skills
- Excellent customer service skills
- Excellent communication skills
- A commitment to accuracy and efficiency
- Experience of Coding and administration
- Experience of working in a health care setting
- Experience of medical terminology
- Flexibility regarding working hours and the ability to work well in a team.
Experience:
- Medical Secretary: 1 year (preferred)