Ordering Repeat Medication

There are 4 ways to request a repeat prescription:

1.The simplest way to order your repeat medication is to order online using your online access. If you have not yet registered for online services you can do so by completing our form: Register for Online Services.

If you already have online access, please use the NHS App or Patient Access.

2.Hand your request into any one of our 3 Surgeries (at Holt, Melton or Blakeney) during opening hours or drop into the black post box outside each of the Surgeries if we are closed.

3.You can put your repeat request into the repeat prescription box at the Co-op in Briston.

4.You can post your request to the surgery; however please do allow sufficient time for delays in the postal service.

Unfortunately we cannot take repeat medication requests over the phone as we do not consider it safe to do so.

You can request items which are not on your repeat prescription list; however, you may need to attend an appointment to discuss this further.

We will endeavour to process your medication requests as quickly as possible. Please allow 3 working days (72hrs) after requesting your medication before collection.

For example: order medication on Monday afternoon, collect Thursday afternoon. Thank you for your patience and understanding.

Currently we are experiencing delays due to supply chain issues and staff absences. We politely request that you leave a week between placing your repeat medication order and collection.