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Appointments
Book or cancel an appointment at Holt Medical Practice.
Before you book an appointment
You can see a pharmacist for minor conditions or check our self-help and self-referral information.
- Check the NHS Symptom Checker, which will help you choose the right service for your condition.
- Check the NHS Health A-Z (containing advice and pictures for 100s of conditions) to see most appropriate and recommended next steps to take.
- Check out the information in our Health Information and Video Library
See a pharmacist
Many conditions can be treated without the need to see your GP.
Who to see?
Advice
Self-care
Help and support available from many National and Local Organisations
Book an appointment
Urgent appointments
To request an urgent appointment (i.e. for today or tomorrow, Monday to Friday) you need to phone the Reception Team on 01263 712 461
You will be asked to share details about your symptoms and concerns with the Receptionist.
For urgent appointments you may be offered a telephone call-back from the Duty Doctor or an appointment with a Paramedic, Physician Associate or Nurse Practitioner.
We do not offer a walk-in service.
Book a routine or non-urgent appointment
Contact us online using our online form. Your request for an appointment will be triaged by the surgery and someone will get back to you as soon as possible.
Please ensure you check your emails regularly for our response.
You can also call our Reception Team on 01263 712 461
If you need help with your appointment
Please tell us when booking your appointment:
- if you would prefer a telephone call or face to face appointment (please note some appointments may need to be face to face)
- if you need an interpreter
- if you have any other access or communication needs
- if completing an online form, tell us if there is any specific member of our team that you would like the information shared with
Medlink
MEDLINK is a system for reviewing long term health conditions.
It sends invites to relevant patients around their birthday month, usually either through email or text.
If they are not able to receive either of those, they’ll receive an automated call to contact patient admin.
Included in the invite there is a link to an online review which the patient fills out in their own time and if required will be asked to book any physical checks through the NHS app.
Once all of the patient’s initial investigations are completed and have been reviewed by a health care professional, if any follow up is required the patient may be asked to book a further appointment through the NHS app.
Home visits
If you are clinically housebound, you can request a home visit. Clinically housebound means someone is unable to leave their home without significant assistance or effort due to a physical or psychological condition.
To do this, you need to call the Reception Team on 01263 712 461, before 10am.
The Receptionist will ask you for details about why you require a home visit as well as any specific home access instructions (e.g. hidden driveway or key safe code).
Sickness certificates (fit notes)
You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.
Request test results
You usually don't need to book an appointment to get your test results.
Travel vaccinations
Information and advice for travelling abroad.
When you arrive at the surgery
Find out about our facilities and parking
Check in for your appointment using our check-in screen. This helps reduce queues and waiting times.
If you have waited over 20 minutes after your appointment time, please let Reception know who will investigate the reasons for the delay.
If you arrive late for your appointment, it will hopefully still be possible to see you, but you may have to wait until the end of the clinician’s list.
Change or cancel an appointment
Please give us as much notice as possible so we can offer your appointment to someone else.
To cancel your appointment:
- Use your NHS account (through the NHS website or NHS App)
- Phone us on 01263 712 461
- Reply CANCEL to your appointment reminder text message
Out of hours
Enhanced access
Ask at reception for enhanced access information
Life threatening
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself - for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Urgent but not life threatening
Visit an urgent care centre if:
- You have an urgent medical issue requiring on the day attention
Non-urgent
Use NHS 111 if:
- You need help now, but it's not an emergency
There will be someone to provide you with advice and to direct you to a clinician if it is necessary.