Appointments

COVID-19

Given the current COVID 19 situation, we are limiting all avoidable footfall into the Holt, Melton and Blakeney Surgery to protect our patients and staff. Where possible, consultations will be carried out on the telephone. All requests for face to face appointments will be screened by a Receptionist who will ask you questions. All patients seeking entry to the Surgery will be screened for COVID symptoms on arrival. If you feel your appointment is no longer necessary please telephone the surgery to let us know, as the extra capacity would be useful. Thank you for your help and understanding during this difficult time.

If you have a fever or a new continuous cough you should visit 111 online and self-isolate for 7 days. Please do not come to the Surgery. We are doing all we can to continue to provide a primary care service for all our patients.

Appointments

Appointments can be requested by visiting our Consulting Room or at reception in any of the three surgeries.

Routine Appointments

Routine appointments may be booked up to two weeks in advance.

Wherever possible we try to offer everything you need in one visit.

Appointments are available mornings and afternoons, five days a week. For our opening times please visit our opening hours page.

If you require urgent attention out of hours, please call 111.

Urgent Appointments

For urgent appointments you will be offered access to the ‘assessment team’. The assessment team provides a mixture of telephone consultations and face to face appointments (with a practice nurse, nurse practitioner or duty doctor). In most cases the nurse practitioners will be able to deal with most patients’ concerns. There is always a duty doctor available to see you on the day if necessary. We do not offer a walk in service.

Extended Opening Hours

To improve the service available to patients, we offer evening GP appointments at Holt Medical Practice every Monday from 18:30 to 20:00, except Bank Holidays. These appointments can be booked in the normal way through our Consulting Room.

Please note the dispensary will not be open during this time.

Improved Access Appointments

Visit our Improved Access Appointments page for more information.

When you arrive at the surgery

Please notify reception of your arrival at the surgery and if you have waited over 15 minutes after your appointment time, enquire about the reason for the delay. At holt there is a check in screen in reception to speed up the checking in process.

If you cannot attend your appointment you can cancel it online so that the appointment can be offered to another patient.

Home Visits

For more information visit our Home Visits page.

Hub Appointments

Holt Medical Practice is part of a Primary Care Network (PCN). The PCNs in North Norfolk collaborate to provide routine bookable appointments at hub locations at evenings and weekends. Clinicians have full access to your medical record and can prescribe. The consultation is saved onto your electronic medical record so GPs at Holt Medical Practice are able to see what happened.

You can book an appointment online via our Consulting Room.

The hubs are currently located at Fakenham Surgery, Cromer Surgery, Birchwood Surgery (North Walsham).