Prescriptions

Please follow the guidelines and choose the right option for you.

Ordering a repeat prescription

You need to order your medications 7 days before you want to collect them.

There are 4 ways to request a repeat prescription:

• NHS app: The simplest and most secure way to order your repeat medication is to order online using the NHS app. (If you do not yet have the NHS app you can download the app to your phone or use the NHS website and start using it straight away. If you would like some support in using the app, please visit NHS app help and support or contact Reception through the main number and one of our NHS App champions will call you back)
• By hand: Hand deliver your repeat prescription to Holt or Melton Surgeries during opening hours or post them into the black post boxes outside each of these surgeries if we are closed.
• Prescription boxes: You can post your repeat requests into the prescription boxes located at Briston Co-op or Blakeney Village Hall.
• By post: You can post your repeat prescription requests to the surgery

We do not take repeat prescription requests over the phone or via email.

If you request items which are not on your repeat prescription list, you may be asked to attend an appointment to discuss this further with a healthcare professional.

Collecting your prescription

When to collect?

You need to plan to collect your medication 7 days after you ordered it.

So, order it on a Monday to collect the following Monday.

This 7-day period gives us time to process your order, the GPs to authorise and issue it, the scripts to be printed, the stock to be ordered and received in and the medication to be checked, bagged up and transported to your collection point or delivered.

Late orders

Any orders placed after 4pm will not be processed until the next working day.

Where to collect from?

• Holt or Melton Surgery: Holt Medical Practice is a dispensing practice so if you live more than 1 mile by road from a community pharmacy you can collect your medications from Holt Surgery (via Kelling Pharmacy) or Melton Surgery.
• The 24/7 Medication Collection Boxes: located at Holt Surgery or Blakeney Village Hall. These boxes are available to both dispensing and pharmacy patients .
• Local Pharmacies: pharmacy patients can nominate any Pharmacy to collect their medication from. Find your nearest pharmacy

You can change your nominated pharmacy at any time however we do kindly ask that changes are kept to a minimum as it can create room for errors or misunderstanding.

Further prescriptions information