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Planned Power Cut

Our power grid will be temporarily down on Friday 20th February, between 8:00-8:30am and then again from 4:30-5:00pm. This is due to maintenance requirements from the UK Power Network. During these periods, we will have limited capacity.

Switch NHS App Notifications On

To receive your messages safely and securely via the NHS app please ensure your notifications are switched on. Find out more about managing NHS App notifications.

Accessing someone else’s information

As a parent, family member or carer, you may be able to access services for someone else. We call this having proxy access. We can set this up for you if you are both registered with us.

To request proxy access:

  • collect a proxy access form from reception during opening times

Linked profiles in your NHS account

Once proxy access is set up, you can access the other person’s profile in your NHS account, using the NHS App or website.

The NHS website has information about using linked profiles to access services for someone else.

Page published: 3 July 2023
Last updated: 23 November 2023