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253 appointments were wasted in January due to patients not attending.

In January we had 42 hours and 10 mins of appointments that were wasted because patients did not let us know in good time that they could no longer make their appointments. This was equivalent to 253 appointments that could have been used by other patients who really needed them. Please let us know in advance if you need to cancel an appointment so we have time to reuse it.

For further information on our DNA data can be found here Did Not Attend

Healthwatch Norfolk

Healthwatch Norfolk is the independent voice for patient and service users in the county. They collect public views of health and social care services and make sure they are heard by people in charge.

See our latest Healthwatch report

The people who fund and provide services have to listen to patients, through local Healthwatch organisations. So, whether you have had a good or bad experience, your views can help to make changes to services in Norfolk.

Healthwatch Norfolk’s work covers all areas of health and social care, including GPs, hospitals, dentists, care homes, pharmacies, opticians and more. Join the conversation by sharing your experience or take a look at how you can get involved.

The organisation also provide information about the health and care services available in Norfolk and direct people to someone who can help.

There are lots of ways to share your experience about health and social care services with Healthwatch Norfolk, so everyone has the same chance to be heard. You can leave feedback directly via their feedback centre, contact them directly on 01953 856029 or by emailing enquiries@healthwatchnorfolk.co.uk.

Join the conversation today and get involved to help us make a difference!